Posts Tagged ‘ sensemaking

Sensemaking

In attempting to understand the interactions between formal and informal communities, Cynthia Kurtz and Dave Snowden’s sense-making model the Cynefin framework challenges three key assumptions currently held within organizational theory: 1) ‘Order’ – that human interactions and markets possess fundamental cause and effect relationships; 2) ‘Rational choice’ – that rational decision making based on minimizing pain or maximizing pleasure (Skinner’s ‘operant conditioning’) can be manipulated through education and thus determine possible outcomes; and 3) ‘Intent’ – that individuals or communities acquiring capabilities show an intention to use that capability. While the above assumptions may be true in some cases, Snowden’s sense-making approach contends they are not true universally, despite the fact that the methods commonly used assume that they are. Data is frequently skewed by the fact that people not only have multiple identities of which they are often blind, but they do not follow rules or act on local patterns.

Snowden, D., & Kurtz, C. F. (2003). The new dynamics of strategy: Sense-Making in a complex and complicated world. IBM Systems Journal, 42(3), 35-45.

Crowdsourcing Architecture


Crowdsourcing Architecture

A study of distributed cognitive systems and their
role in facilitating transformative practice

Philosophical epistemes have influenced architecture for millennia. Platonic rationalism championed a utopian and moralistic trinity of firmitas, utilitas, and venustas. Kantian idealism emphasized the primacy of embodiment as the noblest of objectives. Lockean empirical methods sanctioned the incrementalism of archeological and ethnographic science. And constructivist theories of self-organization have powered the development of autopoietic systems. Such shifts notwithstanding, Vitruvian principles still dominate theory and practice. Moreover, as specialization continues to emphasize sociological divisions between building designers, interior designers, landscape architects and others, it is perhaps not surprising that academic theoreticians are ‘further removed from practice and from buildings than ever’.

While computer-aided design (CAD) has delivered sophisticated capabilities across a range of disciplines, its ability to generate ideas (ideation) has been rather superficial. Indeed, studies reveal that CAD’s emphasis on production has constrained creative flow and bounded ideation to ‘surface over space’. We argue that as the nascent field of transformation design begins to reconfigure notions of creative authorship and the role of practice, architectural tools that perpetuate Vitruvian principles of firmness, utility and delight no longer seem adequate. As recent support for Maslow’s ‘theory of motivation’ suggests, the two human scales most neglected by the Vitruvian system – ‘physiological’ and ‘self-actualization’ needs are directly linked to current epidemics of obesity and clinical depression.

Clearly, cultural shifts toward extrinsic goals such as materialism and status and away from intrinsic goals such as personal meaning and affiliation have come at a cost. In an attempt to counter such biases, we propose future CAD tools begin to prioritize the role of ‘user’ rather than ‘expert’. According to the Design Council: ‘because transformation design is about applying design skills in non-traditional territories, it often results in non-traditional design outputs. Projects have resulted in the creation of new roles, new organizations, new systems and new policies. These designers are just as likely to shape a job description, as they are a new product’. Thus, if design thinking is to operate beyond CAD’s traditional form-making role, alternative crowdsourcing tools must begin to address all scales (levels) of human motivation.

Keywords: CAD, crowdsourcing architecture, transformation design, hierarchy of needs

thesis abstract by G M Munro